Sunday 2 February 2014

Never will there be a clearer example of the court system having its priorities completely wrong.

I attended the court of protection yesterday with a client.  Her son whom will be known here as TL is being neglected and abused by care staff and social workers at a care home that will be known here as NCP - ( New Court Place.)

There is an injunction/gagging order on me personally (apparently, I have not been served or notified, but a verbal application was made in court yesterday 31st JAN 2014 by the official solicitor.

The judge whom will not be identified but in this instance be known as idiot, refused to deal with an urgent application by the client to have her son TL removed from NCP with immediate effect due to the fact (that is undeniable fact) that he is suffering  a lack of care and is being mistreated to the point that his physical health has worsened drastically and his mental health is suffering.

The evidence for the court was clear, there is an transparent alignment between TL's physical condition worsening and the findings from the independent Inspector from the Care Quality Commision, over a 7 month period.

without publishing material that could lead to the identity of TL, here are links to the Care Quality Commision re NCP.

http://t.co/l176qTGJiP

now remember this is what they said in 2013:


What we have told the provider to do

We have asked the provider to send us a report by 10 September 2013, setting out the
action they will take to meet the standards. We will check to make sure that this action is
taken.
Where providers are not meeting essential standards, we have a range of enforcement
powers we can use to protect the health, safety and welfare of people who use this service
(and others, where appropriate). When we propose to take enforcement action, our
decision is open to challenge by the provider through a variety of internal and external
appeal processes. We will publish a further report on any action we take


after reading the report above - made in June 2013, take a look at the second report published in Jan 2014

http://www.cqc.org.uk/sites/default/files/media/reports/1-119324988_New_Court_Place_INS1-900941855_Responsive_-_Follow_Up_14-01-2014.pdf


What we have told the provider to do
We have asked the provider to send us a report by 25 January 2014, setting out the action
they will take to meet the standards. We will check to make sure that this action is taken.| Inspection Report | New Court Place | January 2014 www.cqc.org.uk 5
Where providers are not meeting essential standards, we have a range of enforcement
powers we can use to protect the health, safety and welfare of people who use this service
(and others, where appropriate). When we propose to take enforcement action, our
decision is open to challenge by the provider through a variety of internal and external
appeal processes. We will publish a further report on any action we take.


here are some snippets that should have you asking - how is this care home aloud to continue to run?



When we had inspected New Court place on 24 July 2013, we found that people's care 
plans did not reflect the needs of the person and that key information and risk 

assessments had not been completed. 

no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.

During our inspection on 16 December 2013, we found that the provider had carried out a 
review of all the care plans which were held electronically including their risk assessments.
We were told by the manager that manual care plans were now available for each person 
which the 'agency' staff were able to access or could be used in the event of a system 
failure. We were also told that each care plan had been reviewed monthly by the care staff
and any changes in people's needs had been updated and always added to the manual 
care plans. When we reviewed both the electronic and the paper care plans, we noted that

in all the paper care plans the information was three months behind. 
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
This meant that although the provider had 
updated the electronic care plans and risk assessments, people were still at risk of 
receiving inappropriate care because some staff were working from paper care plans that 
were three months out of date.
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
We saw from people's care plans that each person had an individual activity plan available
and that a group activity chart had been displayed on the notice board. The manager said 
that they had recently re–decorated the activity room and people had access to computers
and games. However, we noted from one person's care plan which stated that they had | Inspection Report | New Court Place | January 2014 www.cqc.org.uk 7
'computer' as an activity for the morning of our inspection. We observed during our 
inspection that there were no formal activities taking place in the home. We noted that the 
person who had 'computer' as their activity for the morning was in the activity room but all 
computers had been switched off with no staff present and no activities being conducted.
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
We noted in the main communal lounge/dining room that people were moving around 
freely but that there was little staff interaction with people except during lunch time when 
staff were at hand to assist people with their meals. Again, we noted that staff did not 
interact with people whilst feeding them. We observed that one person we knew to have 
the capacity to communicate verbally was being fed by a staff member but the staff 
member did not interact with the person, nor did they wipe the person's mouth whilst 
feeding them. This meant that people were not treated with dignity and respect.
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
The manager told us that they did not have an emergency kit either in the home or their 
vehicles at present and that they were in the process of bagging items to be placed in the 
kit. This meant that the provider did not have arrangements in place to deal with 
foreseeable emergencies.
Management of medicines Action needed
People should be given the medicines they need when they need them, and in a 
safe way
Our judgement
The provider was not meeting this standard.
People were not protected against the risks associated with medicines because the 
provider had inappropriate arrangements in place to manage medicines.
We have judged that this has a moderate impact on people who use the service, and have
told the provider to take action. Please see the 'Action' section within this report. 
Reasons for our judgement
During our last inspection on 24 July 2013, we had found that the provider was not 
meeting this standard because there were inadequate systems in place to manage 
medicines safely.
During this inspection, we found that the provider had made changes to improve on the 
existing systems. The manager told us that daily audit of all medicines and other checks 
had been carried out since the last inspection. However, they were unable to locate the 
audit reports.

no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
Currently, there was one individual who had been assessed as being able to self- 
medicate. We spoke with the person and they were able to explain to us about the 
medicines, the reason for them taking it and how often to take them. We noted that the 
medicines for this person were kept in their room in a locked cabinet. This meant that 
medicines had been stored safely. However, a risk assessment for this person's medicines
and its management had not been carried out to ensure that identified risks were 
minimised and managed appropriately.
The staff we spoke with said that medicines were ordered monthly and were dispensed by 
the local pharmacy. We saw that all prescribed medicines had been stored safely in locked
medicine trolleys, in medicine cabinets which in turn had been kept locked in the medicine 
room to ensure that all medicines were stored appropriately and safely. 
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
We also noted from the medicine administration record (MAR) charts that medicines had 
been signed for when given. However, the provider may find it useful to note that staff had 
inappropriately marked these sheets with crosses next to the prescribed labels which 
could be interpreted as discontinued. We noted for one person who required their 
medicines every three day, again the staff had circled the dates that the medication should
be given. When marking the MAR sheet, it appeared that the wrong dates had been 
highlighted, therefore instructing the medicines to be given on the wrong dates. We also 
noted that where handwritten instructions had been made on the MAR sheet, this had not
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
been signed by two staff and that the dose of the medicine had not been identified. This 
meant that the systems were not robust enough to safeguard any errors happening. It also
demonstrated that the audit system that the manager had told us that had been put in 
place had been ineffective.
We noted that a record of the room temperature where medicines had been stored had 
been kept so that the temperature was monitored to ensure that all medicines were stored 
at the recommended temperature to maintain their effectiveness. However, the provider 
may find it useful to note that the record for the room temperature had not been recorded 
each day. The record for the month of December 2013 showed that in the last week, four 
days had been missed.
The staff we spoke with said that currently there were no controlled drugs prescribed for 
any people using the service. However, we noted that there was a system for the storing 
and recording of controlled drugs as required by legislation.
There was a safe system for the disposal of medicines that were no longer required and 
records of all medicines that had been disposed of had been kept so as to maintain an 
audit trail.
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
Action we have told the provider to take
Compliance actions
The table below shows the essential standards of quality and safety that were not being 
met. The provider must send CQC a report that says what action they are going to take to 
meet these essential standards.
Regulated activities Regulation
Accommodation for 
persons who require 
nursing or personal 
care
Treatment of 
disease, disorder or 
injury
Regulation 9 HSCA 2008 (Regulated Activities) Regulations 
2010
Care and welfare of people who use services
How the regulation was not being met:
The provider was not meeting this standard because the 
provider had not taken the appropriate steps to ensure that each 
service user was protected against the risks of inappropriate 
care or treatment. Regulation 9(1) 
Regulated activities Regulation
Accommodation for 
persons who require 
nursing or personal 
care
Diagnostic and 
screening 
procedures
Treatment of 
disease, disorder or 
injury
Regulation 13 HSCA 2008 (Regulated Activities) Regulations
2010
Management of medicines
How the regulation was not being met:
The provider was not meeting this standard because; service 
users were not protected against the risks associated with the 
unsafe use and management of medication. Regulation 13 
This report is requested under regulation 10(3) of the Health and Social Care Act 2008 
(Regulated Activities) Regulations 2010.
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.

the thing is that followed this report, leaving the question - why was this home not closed?????


Our judgement
The provider was not meeting this standard.
People did not experience care, treatment and support that met their needs and protected 
their rights.
We have judged that this has a minor impact on people who use the service, and have told
the provider to take action. Please see the 'Action' section within this report. 
Reasons for our judgement
We reviewed the electronic care plans for people who used the service. We saw evidence 
that people's needs had been assessed before they had been admitted to the home. 
However, we noted from the care plans that some people had not had risk assessments 
carried out. For example, one person who had diabetes, but there was no guidance for 
staff on the signs and symptoms they should watch out for. This meant that people with 
this condition would be potentially at risk if help was not sought immediately when they 
became hypoglycaemic.
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
We saw that the care plans contained sections for assessments such as 'bathing, 
dressing, activities and resident profiles. We did however note that the information 
provided in the care plans was not consistent and in some cases was either missing or 
was in the wrong place. For example, we saw in the 'activities' section, days had been 
ticked to indicate that a person was out of the home on a Tuesday but when we checked 
the persons daily notes that person had not been out of the home or participated in any 
activities.
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
We also saw that under peoples profiles some information for example, medical history, 
life history, or behaviours was noted and that in others is was not available or in a different 
section.
The staff we spoke with said that the 'agency' staff did not have access to the electronic 
care plans which meant that permanent staff had to provide 'on the job' training and 
discussed people care needs verbally rather than referring to the care plans. We were also
told that because of this staff felt that they were 'workers rather than carers' because they 
were more task orientated and were unable to interact with people as they should.
This meant that people may not have received appropriate care and treatment. 
The deputy manager stated that two people attended the day centre and another went to 
the local college. We observed that two people were using the computer and others were | Inspection Report | New Court Place | August 2013 www.cqc.org.uk 8
either resting or listening to music in their rooms. 
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.
Some people were wheeling their 
wheelchairs around the corridors, trying to get the attention of staff. The staff we spoke 
with said that people were left to decide what they wanted to do. There were no planned 
activities. This meant in practice that people were not encouraged to pursue meaningful 
activities to maintain their welfare and to promote their wellbeing.
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.

Reasons for our judgement
The home had a system for the management and administration of medicines. The 
majority of prescribed medicines were dispensed by the pharmacy in blister packs.
We checked the Medication Administration Record (MAR) charts and noted that the MAR 
for one person was signed to indicate that the prescribed medicines had been given. We 
found that this was incorrect since the doses prescribed to be given in the morning and 
lunchtime of 23 July 2013 were still in the blister pack. 
We found that a medicine that was prescribed to be taken daily for 28 days had not been 
given since 20 July 2013. The deputy manager said that the doctor had told them to give 
the medicine daily for three weeks only and then discontinue it, but there were no written 
instructions to this effect.
In another case, we found that the MAR chart had been signed daily to indicate that a 
prescribed medicine had been given. We noted that the date the medicine container was 
opened was 24 June 2013 and the number of tablets prescribed was 28. However, on the 
day of our inspection, 24 July 2013, there were 25 tablets left in the container, when none 
should remain. This meant that staff had been signing the MAR charts without giving the 
medicine. 
We noted from the temperature record sheets that, since 15 July 2013, the room 
temperature had always been higher than 25°C. This meant that medicines had not been 
stored at the manufacturers' recommended temperature, which may have compromised 
their effectiveness.
We further noted that there was a bottle of Paracetamol being stored as belonging to the 
home. The records showed that there were 64 tablets left on 25 May 2013. On the day of 
our inspection there were 20 tablets remaining. It was not clear to whom these tablets had 
been given. Therefore people using the service had been placed at risk of being given 
medicines that had not been prescribed.
Currently, there were no controlled drugs in use. We noted that medicines no longer 
required had been returned to the pharmacy for disposal and appropriate records had 
been maintained.
The inaccurate recording, the lack of written instructions and the omission in the 
administration of medicines had placed people at risk of inappropriate care and treatment.
no problems or concerns for Northampton County Council Social Workers, not even a peep from them, this must be normal care in their opinion.  The Official Solicitor is quite happy for this "kind of" care.


In the 7 months between the first report by the CQC and the second report by the CQC TLs health has drastically worsened.  It is clear the 2 factors of the evidence of a lack of proper care and in fact neglect found by the CQC and TLs Health deteriorating are linked undeniably.

TL is quadriplegic, in the time TL has been held in NCP by Northampton County Council and now the Official Solicitor, TL has bone contractures in line with no or very little Physiotherapy. TL is fed by Peg, the evidence shows TL has been sick continuously due to the manner in which he is fed by the staff, the time he is fed and physically how he is fed, most worryingly is TL developing chest infections one after the other, and now there is evidence of choking - and evidence of staff in NCP taking no action when TL chokes.  Meaning TL could die of choking at any time.

Therefore an urgent application was made to "idiot" I will not identity any person in this case, therefore the Judge will not be identified, i understand the judge may read this or be passed this by the official solicitor or Northampton County Council, however I do not identify any person, it is my opinion that Idiot is a fair representative fake name for the judge, no offence is meant however should offence be taken, that is up to the judge.

Idiot decided on the day that even though idiot was fully aware of the urgency of the application and that TL was indeed suffering, that because an appeal was being held on 10th Feb at the RCJ appeal court Idiot didn't have to deal with the application and that the appeal court could deal with it.

Idiot stated that the 2 matter before her and the appeal were one in the same matter, they are not.  The appeal directions matter on 10th February 2014 are to deal with an appeal against the decision by idiot at the final hearing in 2013 re best interest issues, specifically the decision that TL was to remain in NCP 120 miles from his family home, to make TL attend school (age 18), THE APPEAL IS QUESTIONING THE LEGALITY OF THE JUDGE TO MAKE SUCH AN ORDER ON THE BASIS TL IS NOT OF A SCHOOL ATTENDANCE AGE AND THEREFORE WOULD IT BE IN HIS BEST INTERESTS, AS THE LIKELY HOOD IS - HAD HE BEEN JUDGED TO HAVE CAPACITY HE WOULD AT 18 NOT WISH TO ATTEND SCHOOL, EITHER WAY HIS OPINION HAS NOT BEEN SOUGHT BY ANY PARTY IN THE CASE AND THEREFORE IT IS NOT KNOWN.  Idiot stated that those decisions were for the court alone, however the deprivation of liberty and TLs human rights have been breached by this specific part of idiots final order...  therefore that specific issue is being appealed.  

The application however WAS AN APPLICATION BASED ON NEW EVIDENCE THAT HAD COME TO LIGHT IN THE 2 CQC REPORTS ABOVE, AND THE CORRELATION IN TLs HEALTH CONDITION AND PHYSICAL CONDITION WORSENING TO THE POINT HIS LIFE IS IN DANGER SHOULD HE REMAIN IN NCP.

The two matter above are clearly and substantially different matter, yet idiot stated they were one in the same.  therefore idiot stated, she did not have to hear the application at all.  That is what idiot did, shamefully.  It was clear from the moment idiot started to speak idiot had no intention of of hearing the application.  Clearly idiot could have informed all parties in the 2 months she had available before the hearing to inform all parties the hearing would not be heard, but idiot could not do that for whatever reason.  

The matter was taken to the applications court in the Royal Courts of Justice where the matter was heard in court 39. The matter was being heard by what seemed a sympathetic judge, until the usher delivered a pile of papers, that were clearly delivered by the official solicitor / Northampton County Council.  The Judge seemed to be in a conundrum for a few moments before turning his attitude against the applicant and subsequently stating he could not do anything because the court did not have jurisdiction over idiot.  That was clearly wrong, but judge decided to walk out as we began to question his decision, we saw a split in personality by the judge within 2 minutes of him starting to read the papers they had delivered.  We do not know what he read as we were not privilege to them.

So after a £300 trip to London to attend the PRFD and the RCJ we left the court with nothing to protect TL or save him from harm and neglect, both judges did not care or have any interest in the neglect and abuse of TL, however before we left they did have an interest in obtaining an injunction against us publishing materials that may lead to the identity of TL and of course the application for costs of £51,000 by the official solicitor was of the utmost importance.

Never will there be a clearer example of the court system having its priorities completely wrong.  







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